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Consumer survey shows growing popularity of online shopping, as well as main ‘dealbreakers’

Consumer survey shows growing popularity of online shopping, as well as main ‘dealbreakers’

  • Ecommerce experience platform Shogun has shown in new survey data that 42% of people who have shopped online during the pandemic will continue to do so after
  • The findings also revealed some of the main factors that lead consumers to avoid certain online stores or brands. The highest ranking was a website or app “that looks sketch or unsafe” at 59%
  • Other major factors included stock not being available or no longer available after clicking through a social media link, few product pictures or low quality pictures and not providing product reviews

Source : https://ca.finance.yahoo.com/news/consumer-survey-reveals-top-ten-105358022.html

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